Returns & Exchanges
At GUNNAR Optiks, we want you to be completely satisfied with your visual experience; if you are not happy with your purchase, you may return or exchange your eyewear within 30 days of the delivery date.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your original packaging.
- 3.Package Your Eyewear
Place the glasses, protective case, and microfiber cloth inside the box to ensure the items are protected from damage during transit.
- 4.Receive Refund or Exchange
After our quality control team inspects the returned items, we will process your refund to the original payment method or ship out your new frames within 5-7 business days.